Great, honest service, Better, trendy word is "transparent" service. Feeling of straight-forward answers, no hidden (profit) agenda, great advice re: service, other car issues, etc. I came in when I thought I was due for an oil change. They said I didn't need one yet and told me the next few required services and estimated costs. I had them check oil, fluids, spark plugs, etc. anyway (cost $100 plus products) just because I felt better knowing they'd checked everything as needed.