Service is Always helpful and polite. I love that you have a camera on-site so the customer can easily go in and view work being done. You honor the warranty on products fully so customers need not worry about how they will have to deal with the situation, you are on top of it before we get a word out. You provide either a loaner or ride to those living close by without other means, thank you. You are friendly and will, time permitting, allow the customer to get to know you better. You care about the autos and their drivers. You are into it for the long term!!! I have no problem in referring others with any type of auto to visit you.